FAQs

If something does not fit, is damaged, or just isn't what you wanted, please fill out the form below to receive a return label for your item(s).

You can check the status of your order on your account page. If you are still having issues, please submit the form below!

You will be refunded via the original form of payment used at checkout.

Please contact the carrier listed in your tracking information. If they are unable to locate your shipment, please contact us with the form below for further assistance.

All proceeds from your purchase are donated directly to VEG Cares. We partner with the Veterinary Care Foundation, a 501(c)3 non-profit foundation, to collect funds. These funds are earmarked for life-saving care of pets in times of extreme customer hardships, such as victims of natural disasters, financial crisis, and local rescue cases.

Women's Puffer Jacket Size Chart

XS S M L XL 2XL 3XL
BODY WIDTH 19 20 21 22.5 24 25.5 27
FULL BODY LENGTH 25.375 25.875 26.5 27.125 27.75 28.375 29
NECK CIRCUMFERENCE 18 18.5 19 19.75 20.5 21.25 22
SLEEVE LENGTH 31 31.5 32.5 33.5 34.5 35.125 35.75